Hostgator
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Hostgator is one of the 10 biggest Webhosts around and now hosts more tham 2,200,000 domains. Every web hosting plan comes with a 45 day money back guarantee, 99.9% uptime guarantee, and is fully guaranteed by the owner himself.
They have a very nice and sleek control panel for all functions included in your Webhosting plan. Free Sitebuilder and Website Tempates make it easy to make first internet steps or switch to Hostgator.
PROMOTIONAL COUPON CODE: Save $9.94 by typing in “hgc25″ during the signup process!
Other possible promo codes will be displayed automatically during signup.
Plan Details: Space and Traffic: Unlimited | Starting at: $7.95 | Domain: $15/year | One Click Installation of: WordPress, Drupal, Joomla, Mambo, ...
21 Customer Reviews
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On February 25, 2010 Mindy wrote:
I previously hosted my website with another company and started to become quite unhappy with the customer service and reliability they offered. We design and build websites, so I decided it was time to rethink who we were hosted with as well as who we recommended to our clients. So I began a search to find the best possible hosting company. I contacted various top hosting companies and tested their knowledge with questions I wanted answered. HostGator was a cut above the rest from what I could tell in that first interaction. We immediately began referring all of our customers to HostGator and also switched both of our company websites to HostGator as well. I could not be happier. We have had only minor issues in the course of working with HostGator and every time I have been easily able to talk to them through their online chat feature to get the problem resolved quickly. They always seem to know what they are talking about and have been friendly as well as efficient in all my contacts with them. Even when there was an issue that was not due to an error on their part, they went above and beyond to help me resolve it. The thing that impressed me most about HostGator is the fact that their customer support actually knows what they are talking about. I have come across far too many hosting companies over the years that did not know websites or hosting procedures as well as I did. With HostGator I really feel like I am talking to a professional that wants to help me with my website/hosting.
The uptime has been amazing for me as well as my clients. I honestly can not remember a time where any of our websites were down and that is saying a lot.
The other aspect is that it is affordable. There are other hosting companies out there that might be cheaper, but you will definitely get what you pay for. HostGator’s price is very reasonable and I would pay it any day for the service I receive.
I most certainly would recommend HostGator to anyone looking for a reliable, knowledgeable hosting company.
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On February 22, 2010 Vikas Gupta wrote:
I am with HostGator since late November 2009. I was a novice to the web hosting industry and I was suitably apprehensive about it. I had bought four domains but had no hosting (I only had free blogs on WordPress.com). I did a lot of learning and research on the internet to know about the web hosting industry and the plan/company to suit my small budget. I used to chat and/or write to the support mails of the various web hosting companies and analyse/compare them. I also wrote to HostGator and the replies from them were quick and comprehensive. I read on their site that one can write to the CEO Brent Oxley by marking the mail ‘for Brent Oxley’! I wrote a mail to Brent Oxley, CEO of HostGator seeking discounts given my low budget and he offered me a “company secret” which would give me huge discounts. Encourages by his replies and the huge discount offer, I signed up for the three years (the baby plan) with HostGatgor and I am very happy with the service and the company and delighted to put it on record in the review here.
HostGator support is the most admirable part of their hosting service. I often chat with the staff (also for learning). The HostGator support staff never fails to help. The reply to support tickets is also quick (30 minutes to 4 hours usually). The HostGator support documentation (including the videos) is very useful and anybody (with cpanel hosting) can use them for learning and troubleshooting. I am also very happy with the uptime (it is more than 99.9 per cent). My shared hosting plan with HostGator is just perfect for my hosting needs. I have many online friends with HostGator and not one of them is unhappy with their service.
I am also a follower of the HostGator blog. On the company blog you will find many honest posts by the CEO about the company’s genesis and other aspects. HostGator keeps donating huge sums for social causes and that is something that definitely makes you proud. The HostGator forums, twitter account and Facebook page is also full of interaction and useful posts.
HostGator is a company that cares for customers and good service more than the profit. I trust them for my hosting and recommend the company for your hosting needs: shared reseller or dedicated. TRUST HOSTGATOR AND IT WILL NOT LET YOU DOWN! HostGator presently hosts 2,500,000 domains including my primary domain vikas-gupta.in. HostGator is a big company but not at all arrogant. They really care and love doing what they do.
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On February 17, 2010 Jan Olsen wrote:
I have been with a couple of hosts, including Dramhost, Hosting24, HostMyWarez and Hostgator. And so far I have to say that Hostgator is by far the best. As far as their slogan goes “We eat up the competition” it may sound cheezy, but it’s so true. They are superior in almost every way comparable.
Your first impression of Hostgator when you visit their site may be a little mu. There are so much information to absorb, but if you sit down and absorb that information, it’s worth it. Hostgator have plans that suits everybody, whether it be the family photoalbum or a highly active community site.
The uptime of their servers are amazing, with the other hosts it wasn’t unusual that my site was down every now and then. As long as I’ve been with Hostgator, close to 6 months now, I’ve never experienced un-scheduled down-time. They also schedule down-time for server upgrades and similar and tell you in good time, so they are reliable.
As for the usability I have to give them five stars. When you order a package you get an email with detailed instructions of what to do, your new Nameservers and the client login system. After you’ve logged in and checked your invoices you get another email with instructions on how to access your cPanel. Hostgator run the fairly standard install of cPanel which is almost a standard in webhosting today. With the cPanel you also get Fantastico DeLuxe which allows you to install WordPress, Joomla and Drupal in a few clicks.
As for the support it’s another matter, they are good, but not great. They actually answer the phone and emails, and they do it fairly quick, nothing to say on that one. Their staff are also the first support people that I’ve spoken to who cares about the customer, with other hosts they have seemed to loom down on the user feeling that they, the staff are superior, but not with Hostgator. However, when it comes to live chat they can be really slow, and I mean really slow, I’ve been there for more than 15 minutes without an answer. However, their support is still better than many other.
In conclusion I would say that Hostgator is one of the best, if not the best, host out there today. There is a reason it has become a so big and famous company.
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On February 17, 2010 Johnny Wade wrote:
I have been with Hostgator for almost a year now, and of the three others I have used previously, Hostgator is easily the best. Hostgator has very good pricing options (especially with coupons you can find online), and their quality of customer support is simply world class. On top of their extensive set of FAQs available, they offer great live support via both phone and the web. Hostgator is very reliable in terms of runtime; indeed I have yet to have a problem with my site being down. Overall, Hostgator is an excellent web host at an unbeatable price!
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On February 17, 2010 Ayan wrote:
Many of us was needed to look for a host that could allow direct usage of the MySQL databases. Not sure why, many internet hosting suppliers do not offer this kind of.For us to be able to create proper period reporting through the data source applying php all of us received and therefore get in touch a good ODBC.Hostgator seemed to be in that respect there for individuals. His customer satisfaction was useful in addition to instantly they had been working. They have no down time.With the Rebate Code, it’s just a win win!
Excellent internet hosting company, uptime 100%, rapidly help staff, speedy servers, cPanel, price tag is simply right and much better than some other companies.
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On February 16, 2010 Joe Jenkins wrote:
I have been using Hostgator for three years now, so I guess I could write a little honest review on Hostgator. I am using their “Baby Plan” which allows unlimited domains, disk space and bandwidth, I must say those features already covers more than I needed. And Hostgator’s service is excellent, I could hardly notice any downtime or unpleasant server / network lag. Compared to my previous hosting providers, I would say Hostgator is the best host I have ever had. Once I build up a few more web sites, I’m looking forward to upgrade my account to the “Business Plan”, or even a dedicated server. There is one little suggestion though, I don’t seem to be able to find my account expiry date in my admin interface. If they could add that, that would be perfect. So far, I have only contacted their technical support once, and they got back to me on the same day, that is some kind of service. Overall, I’m extremely impressed with Hostgator’s service, and I always recommend Hostgator to my friends and colleagues.
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On February 15, 2010 cha wrote:
Hostgator is my first love. I am using hostgator since i was created my first website. I still remember hostgator was very easy to use even for a newbie. And the another great part about hostgator is that we can find many coupons available by just searching it through google.
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On February 15, 2010 Vince wrote:
Hostgator is a great hosting company, they have been around for a while now. HostGator provides friendly and excellent web hosting packages. They web host, host domains, and even have a affiliate program. I’ve been with them for couple of months now and I seem to love it so far. The downtimes however are more frequent than other hosting companies but not much of a difference. Their support however is LIVE quick and helpful. The support staff are nice and will spend as much time as you need to fix your problem. Usability is great, right after purchasing the hosting package they setup my account within twenty minutes, and gave me access to cPanel, in which had many features. The cPanel is user friendly and has many features related to forwarding mail, domain management and easy site builders. However the pricing isn’t as cheap as many other services out there, HostGator has many coupons out on the web. I used the first free month one when I purchased the package. I pay around 8 dollars a month, which is quite a fair price. Overall HostGator is a good choice, providing good up-time, great support, and usability is excellent also. The only downside is the price.
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On February 15, 2010 Erik Hagland wrote:
Hostgator is fairly well known and reputated webhost. Almost everybody has heard of Hostgator, and there’s a reason for that. When you visit Hostgator you see a pretty usual generic and simple website. That is the beauty of Hostgator, it’s simplicity. You get exactly what you pay for in a simple manner which even people who never used a webhost before could figure out.
When you order from them you get the standard updated cPanel which almost every webhost uses, with the cPanel you also get Fantastico. You also get support. Hostgator’s support is amazing, it’s the first webhost support I’ve worked with which actualy did pick up the phone, answer the emails fast or didn’t ignore you on live chat. They are also the first support I’ve taled to which didn’t treat me like I was worth less than them. They treat you as an equal human being. You may notice that I gave them onl four out of five stars on the Customer Support rating, that is mainly because it can take up to 15 minutes to get response on live chat although when you get a response it was worth the wait.
The price of the hosting is unbelievable, you get so much value for your money. If you take into consideration that you get amazing support, close to no downtime and excellent usability you may have found the perfect host.
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On February 8, 2010 Anthony Palmiotto wrote:
Hostgator is my favorite webhost on the internet. First, hosting can be quite confusing to someone who is new to owning websites but Hostgator makes it easy. They have tutorial videos for almost anything you can imagine and their customer service is second to none. Additionally, they have had 0 downtime since I’ve been a customer. The user control panel is super easy to navigate and there really isn’t anything about this site that needs improvement. For such high quality, the prices are very very reasonable. This is my absolute favorite webhost A+!!!
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On February 7, 2010 olexx wrote:
Hostgator is a really simple web hosting to use. They also have a few of the best customer support in the business. When you buy a web address through Hostgator, you’re actually using Registry Rocket services to acquire the web address.
From there, Hostgator registers the web address name to your hosting account. This can be seen as a slight disadvantage. If you would like to make web address changes on your account, you’ve to know how to adjust web address name servers yourself, and do it through with Registry Rocket.
However, if you don’t want to annoy with making changes like this, just send Hostgator an email and they’ll do it for you, no charge. Hostgator has good uptime, and they don’t bug you with marketing offers.
Hostgator rates for hosting and web address purchasing are mid range in cost for a web hosting. But, they do accept promo codes, which can save you a couple dollars here and there.
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On February 7, 2010 Chris wrote:
Hostgator is a very good hosting company. I have been with three others and hostgator is by far the best of the lot. They have very high uptime. In my 6months with hostgator, I have never actually encountered a time where hostgator was experiencing downtime. Their prices are very competitive and with the many coupons available, hosting prices are very cheap. Though I have never personally used customer support, the quality is not an issue because there is never a reason to need customer support with hostgator because they have such extensive FAQs.
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On February 7, 2010 Sid wrote:
Hostgator is clearly the first word that comes to my mind when thinking of a reliable host for my websites. Undoubtedly, Hostgator is one of the most reliable and preferred host all across the globe. After experimenting with free hosts that are usually worthless, I decided to stitch to Hostgator and it was really one of the best decisions I have taken.
The support is great, the prices are a bit high. But again, with loads of vouchers available, you can always try out Hostgator for trial purpose like I did. And believe me, you wont like Hostgator, you will start loving it. Rare to find a problem in this hosting. Great support, lovely templates to get started and many more features, if you are thinking about changing your hosting and want a reliable one, there is no other place like Hostgator !!
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On February 7, 2010 Tyrone wrote:
I have been hosting most of my sites in Hostgator by far, this is the best. The 24/7 support does really help and the operators are very friendly. Not to mention the chat feature, it’s very handy and you can immediately find answer to your queries. Another good feature is the payment method through Paypal which is very easy to select. A couple of clicks on your mouse and it’s done.
Unlimited bandwidth, unlimited space and 99.99% uptime are just few of the features a client can enjoy when using Hostgator services.
Lastly, Hostgator has the best value and best service. Never had a problem that their instant chat support didn’t help resolve. Really like this company and the value they provide with unlimited everything plans for less than the cost of a value meal.
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On January 29, 2010 Samir Majhi wrote:
The Hatchling plan ($4.95/month) of Hostgator is my first paid-hosting subscription. I’ve been using it for over a month and so far my experience has been trouble-free. 100% uptime, cPanel accessibility and extremely easy auto-installation of over 20 scripts apart from seamless installation of over 10 other PHP/Perl scripts have kept me satisfied with the hosting package.
Unlimited hosting has its unique attractiveness, and added to that Hostgator offers seamless online chat and email support service, and thus I intend to continue using it in the months to come. My only itch has been the partly hidden domain-registration fee which was not disclosed during sign-up with coupon-code MAGIC($0 sign-up). I would definitely recommend Hostgator as a Fair-priced Unlimited Hosting service provider.
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On January 23, 2010 Chris wrote:
I have been using HostGator for over a year now. I have the Baby plan which I pay monthly. The Monthly cost is $9.95. It is possible to get the Baby plan for $7.95 a month but it requires a three year commitment and I believe an up front payment for al three years which did not suit my budget.
HostGator has been a problem free zone for me. I have multiple domain names hosted there running mostly Wordpress blogs which are really mini sites.
It is really easy to set up an “add on domain” in your account cPanel and a Wordpress install is almost automatic using fantastico which comes free as part of the deal.
Currently I have in the region of 35 blogs running free and easy on my one baby account for a grand total of $9.95 per month.
They say that you have unlimited bandwidth and unlimited disc space but their get out clause is that you are limited to 250,000 inodes which I believe are files. Each Wordpress blog takes up in the region of 10k inodes.
The beauty of HostGator for me is that I can host as many mini sites as I want stick on some Adsense and make a little cash for no work. However if a person only needed to host one site HostGator has a hatchling plan that only costs $4.95 per month if you care to make a three year commitment.
Web hosting is web hosting and there are many fine companies offering this service but for the money and with the services offered HostGator can’t be beaten.
It also comes with great tools like a free website builder, unlimited email accounts, unlimited MySql databases, a superb cPanel and their support is excellent and comes in phone, ticket or live chat.
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On January 11, 2010 Dina wrote:
After collecting funds from the blogging business, I subscribed to Hostgator hosting services. After looking for information on how to get an account and get a discount, I registered at Hostgator. Because I aim to move all my domains hosting to HostGator, I took the Baby Package, with all the unlimited features, including unlimited addon facilities which allow us to use multiple domains in 1 hosting.
I said that by using HostGator services will increase traffic because HostGator more friendly to search engines. Out of curiosity with these, I want to find proof by myself. Although other than that, my main goal is to obtain a reliable hosting service from Hostgator. Which was encouraging me was HostGator provides substantial discounts on new member. The discount is up to 99.9% in the first month. How to get discount is very easy, namely by entering the HostGator coupon “WEBHOSTING”.
After entering the coupon “WEBHOSTING” so it will be immediately showing discounted prices, from the original price of $ 9.95 to $ 0.01, pretty good right? But it was only for new members and only applies to the first month.
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On January 7, 2010 Calvin wrote:
When I saw Hostgator for the first time, I thought it was just another new hosting company. Back then, there were not many reviews about Hostgator. Hence, I did not choose Hostgator to host my domain.
Between 2008 to 2009, I have noticed that there was an increasing number of people using Hostgator to host domains and my friend had even ordered a baby plan from Hostgator. Because of many reviews made, I took a glance at the plans provided by Hostgator.
There are three plans, hatchling, baby and the business plan. The baby plan is the most popular among the three plans. I strongly recommend getting a baby plan to everyone including newcomers as it is cheap and affordable. I would not recommend the hatchling plan because this one only allows one domain.
There are two good reason to host your domain and project with Hostgator. The first being that you will get discount coupon upon visiting the front page on Hostgator, something most would not mind. The second thing is that you will get a $50 credit for Google Adwords where you can use it to get traffic and clicks to your website.
The only disadvantage is that domain purchased from Hostgator is $15 per year, which I find it a little expensive. Therefore, I would recommend users to get a cheaper domain and point it to Hostgator instead of purchasing domains from Hostgator.
On the whole, Hostgator is a great company to host your domain and their baby plan is the best plan for every individual.
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On December 31, 2009 benson wrote:
From the start, i am “deceived” when you use coupon code to purchase a new domain name plus hosting plan. The receipt and payment screen shows $0 and even go through to CPanel account. But after, i received an email saying to pay for the domain name fee.. it is very misleading that they should correct or emphasize that with coupon code, the domain name is not free or otherwise, show the fee instead of $0..
Other than that, Support wise, they are keen and relatively fast on solving the problems. Previously encountered installing wordpress and mybb forum problem, which is solved almost below 5 minutes upon contacting for help.
The billing system could be better, there’s no notification of payment to renew the monthly plan until i received the “payment due” email.
Have been using hostgator for over a month for now. So far everything is going fine, uptime and speed is relatively good, considering as a shared hosting plan.
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On December 24, 2009 Thomas wrote:
HostGator is the first host that I have stuck with for over 3 months, and I have now been with them a lot longer (2years). In that time I have not had any problems at all with unexplained downtime and they even helped me to transfer my websites.
I am constantly recommending HostGator to my friends and blog readers and do not think I will be changing hosts any time soon. HostGator hosts an incredible amount of websites and I can see why. With excellent customer support (for the few times that I needed it) and competitive prices, I recommend HostGator for anyone looking for reliable hosting for the websites.
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On December 16, 2009 Christine Schroeder wrote:
I’ve been with Hostgator for a few month, after a decade with another, more expensive provider. I am a reseller and I’ve been very happy with the over all experience.
I do, however, find their customer service to be spotty. If you call three times with the same question, you’re likely to receive three different answers. This can sometimes be an advantage – just keep calling till you get the answer you like. A disadvantage to this was that when they moved my sites from my old server, I was told that they would move a subdomain to its own domain at no charge. That wasn’t true and they did charge me approximately $40 for it. I felt that this was a reasonable charge, but I would have appreciated a correct estimate before the move.
All in all I would recommend them to a friend and as a matter of fact, have done so already.
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